Our latest mobile app update is
now fully rolled out to iOS and Android
. This release focuses on improving journaling (including video support), GPS reliability, and overall sitter workflows, along with a number of interface updates.During the initial rollout, we identified an issue affecting journal syncing on unstable connections for some Android users. The rollout was paused while this was addressed.
We've recorded a short walkthrough video that explains the changes.
What's New
- ComposeIQ (AI Journal Assistance): Generate journal notes using visit details, with multiple tone options and full edit control before submitting.
- Video Support in Journals: Add short video clips alongside photos for richer updates.
- Improved GPS Tracking + Live Timer: More consistent tracking across devices, with a visible timer while GPS is active (Live Activities on iOS, notification on Android).
- Undo Arrival: Fix accidental arrivals directly from the visit without needing manager intervention.
- Faster Workflow Actions: Hold-to-confirm for actions like Arrive to reduce taps
- Interface & Usability Updates: Visual refinements across the app, including improved status bar and scrolling notification behavior.
- Confirm Cancel (Journal Entries): Prevent accidental loss of work with a confirmation prompt when canceling a journal.
Questions or Issues
If you run into anything unexpected, contact support with:
- What action you were taking
- Your device + platform (iOS/Android)
- Screenshots or screen recordings if available