Precise Petcare Features

It would just be nice to see sitter photos of the clients right on their profile rather than having to look them up.

It would be really helpful to have Inactive Sitters in Client Account be moved to a drop down option under all the Active sitters so we can view those that had serviced the home in the past but out of view until selected. I have clients asking about past sitters but when its time to select them its hard to view when all together. Here is an example where my active sitters are mixed with inactive. I only want to see inactive if needed which is not often and it will save time to quickly see who is still active on the home. Thanks!

We love that you added exporting reports to Google Drive, but it would be even more valuable if we could schedule saved reports to run automatically and save to Google Drive on a set cadence — for example, at 5:00 AM every day. Many reports are useful for ongoing analysis and dashboarding, and automatic nightly exports would let owners consume fresh data without the friction of manual exports, so teams can automate regular exports and feed dashboards.

In Messages, please add a personalization field option for [pet names] (separating with a comma if more than one). Additional fields could include: [upcoming trip date] [member since] Thank you for your consideration!

It would really be nice if there was a way to remove invoice totals entirely, including current invoice totals and conglomerate totals, on email invoices. It could simply be a “click to view your invoice”. This would greatly help in reducing the pain of paying, for clients. It would also avoid potential client confusion by ensuring care totals are only reflected in the client’s PPC account. This would help avoid confusion from previous care totals (listed through email invoice) vs new care totals from any amended visits/care.

As a multi-location pet care company using Precise at scale, I would love to see open API and webhook capabilities that would allow direct integration with modern AI agents and automation platforms. The goal would would be true, real-time operational intelligence and automated analysis of our portals. Some examples of what this could enable: • Analyze sales trends, revenue reports, and service performance • Monitor schedule efficiency and staffing utilization • Detect operational bottlenecks automatically • Analyze pet care journals for quality, completeness, professionalism, and consistency • Flag journals that may appear rushed, low quality, or missing important information • Detect client messages containing negative sentiment or keywords like “disappointed,” “upset,” “frustrated,” “angry,” etc. • Automatically escalate concerning client interactions to management • Analyze client retention trends and identify at-risk clients • Detect patterns tied to employee performance or reliability • Generate automated management summaries and KPI reports • Enable AI-powered coaching insights for sitters/walkers/managers • Vastly increase the abily to trigger workflows and automations in external systems (Zapier, GoHighLevel, Slack, Google Sheets/Docs, etc). The possibilities are endless. To support this properly, the ideal solution would include: • Expanded REST API access • Real-time webhook/event support without Zapier • Secure OAuth/API authentication • Read and limited Write access to operational data • Access to reports, schedules, journals, messages, invoices, non-sensitive client info, and staffing data • Potential for future support for AI agent frameworks and MCP integrations You guys have been absolutely killing it with major system updates over this last year! The Zapier integration alone has been amazing for us. But something like this could literally revolutionize the industry. Not to mention, blow every single one of Precise's competitors clean out of the water!

Comment below for providers/gateways you would like supported. Note on Zelle: Zelle does not offer an API for third-party integrations. Unlike Stripe, PayPal, or Authorize.NET , Zelle operates entirely within banking apps and does not provide a way to automate payments via code. Since all transactions go bank-to-bank , payments must be manually initiated through a financial institution's app or website.

Currently we have to go to Time > Scheduling to block off calendar days from having services being requested. However the current way is hard to manage as it creates a very long list of days/time blocked, has no sorting capabilities and you have to manually delete old ones to maintain the long list. I am a solo sitter and once my bandwidth is full I block off those days from clients requesting more services and other out of office events. Can there be a way to manage this on the master schedule like you would interact with a Google calendar?

Please, when looking at the daily schedule in “view: Sitter Day” view, can you please show the first and last visits with the checkerboard pattern. It would really help to easily see the first and last visits like we are able to do in other views. thank you!

It would be helpful to be able to save drafts of incomplete messages to be sent later. Scheduling for a later time leaves them open for possibly being sent without having been completed.