Ability to turn off the option for clients to deselect getting Journals & Comments
Mallory Cooper
We want to turn off the ability for clients to select their own "Communication Preferences". We're finding some clients are accidentally unchecking boxes like "Pet Care Journals & Comments" and then later complaining they aren't receiving these things. This is a standard part of our service and we don't want them to have the option to not receive a journal.
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Julie Gonzalez
I have had this same thing happen a few times and have gone into the client profile to find out why. This would be nice for them to not be able to do this.
Shannon Pester
Recently we have had several clients shut this off and I have either turned it back on when I notice or they freak out because they aren’t getting journals because they either intentionally turned it off no knowing what it was or by accident. I also wish they could not turn off confirmation ls emails either because they are critical to how I run my business.
Angela Myers
Yep! Not only for journals but for all of the options! The only emails my clients should be getting is from me and they should receive all emails I send. I dislike when my clients unselect marketing or something and then miss out on business information
Shira Winitzky
I am with you on this Mallory. Clients think it means we will reach out for marketing etc and instead its a critical thing they need. Adam Smith you know I am voting for this and hope we can get it! I never have a client request to not be updated. :)