Availability Overhaul
planned
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Adam Smith
Merged in a post:
Block sitters from requesting time off if they are already scheduled
Leigh Peterson
If they already have visits scheduled and request off during that window, maybe they see an alert that this request didn't go through and to please speak to mgmt to have the visits rescheduled if possible.
Raphael Panagidis
On the availability topic, it would be great if the functionality of actually putting your time off in was easier. There's a lot of flexibility in the way you can add a visit to the schedule, but I find the availability section is seriously lacking in that functionality. It's not simple to use.
Adam Smith
Merged in a post:
Block staff time-off requests on business blackout dates
Joette White
We can block clients from requesting service on specific dates. We cannot block staff from requesting time off on those same dates.
So the busiest weeks of the year, the weeks the whole business depends on, are wide open for time-off requests, and every one has to be caught and declined by hand. Decline enough of them and it reads as arbitrary, because the rule was never visible in the system in the first place.
The ask:
- Set blackout dates at the business level for staff availability, the same way we already set them for client requests.
- Staff cannot submit a request landing on a blackout date, and see the reason when they try.
- A softer greyout tier where requests are allowed but flagged for review rather than blocked outright.
Availability Overhaul (38 votes, Planned) is the natural home for this if it is still being scoped. Its body is a single sentence and does not name blackout dates, so posting it separately rather than assuming it is included.
This existed in software people migrated here from. Publishing the rule inside the system is fairer to staff than declining requests one at a time and hoping the pattern is understood.
Adam Smith
Merged in a post:
Availability on Master Schedule
A
Amy De Graaff
Please allow us to click on the orange box on the master schedule to see the note or the reason that day is scheduled off. Or show a preview of the note on the master schedule. For instance - I schedule myself off for a doctor appt but I forget why I put myself off that day… a quick tap or preview would be amazing. Thank you!
Shannon Centola
That would be amazing, We have sitters that mark themselves full or notes like "can ask for favorite clients. If we could read the notes from the clients schedule page we would know if we could move something around vs. having to flip back and forth to availability.
Adam Smith
Merged in a post:
Option to Disable Staff Time-Off Requests
Joette White
I'd like to submit a feature request regarding staff time-off requests in Precise Petcare.
Is it possible to add a company-level setting that allows businesses to turn off the option for staff to request time off through PPC?
Our company currently manages time-off requests through a separate internal process - ADP, our payroll and current time keeping platform, and we would prefer to prevent staff from submitting time-off requests directly through PPC unless we intentionally enable that feature.
Requested Feature
Add an admin setting such as:
"Allow staff to request time off through the staff portal/app"
With options like:
Enabled
Disabled
When disabled, staff would not see the option to submit a time-off request through PPC.
Why This Would Help
This would allow companies to maintain one clear time-off request process and avoid confusion, duplicate requests, or requests being submitted through the wrong system.
If this setting already exists, please let me know where to find it.
Thank you,
Joette White
Adam Smith
Merged in a post:
Time off requests
Flavia Berti
Is there a way we can make employee time off requests show up as requested on the master schedule for scheduling purposes?
The only way we can see it on the master schedule is if we approve it and we can’t always approve time off but need to be able to see it on the master schedule as we are working ok scheduling to see if it’s possible to give the time off.
Kara Tovar
Maybe change the wording for IC or employee. I had it turned off because it said for the employee. We turend it on and had to tell our staff that we are not approving it, but it's the only way we get notified if they are off.
J
Julie Gonzalez
I don’t like that it’s an either or situation in PPC- pet sitter sets availability OR pet sitter time off must be approved. I wish there was a way to have both of these settings so we would not have to use something else in order for the team to request time off.
Shira Winitzky
I would love the option to turn off holiday time off after some sitters get approved first, like a first come first serve, and then they get a black out date. Adam Smith is this something that can be done related to this request? Office decides when to turn this on and we can select the dates ourselves throughout the year? Having sitters in various areas we want a chance to black them out to make sure we have coverage once some start to ask time off. :)
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