Daily Pet Capacity
in progress
Adam Smith
If you have any services where you want to limit the number of pets per day you can now be alerted when capacity has been reached. This is setup using the
Operations > Services Settings > Time Blocks
page.- Edit the Time Block and set a Daily Pet Capacityeither for “Overall” or “per Pet Sitter”
- When using the “Overall” choice the system will display the number of Openings available at the top of each day on the Master Schedule (you can use the “Show: Openings” checkbox at the top to show/hide these) in addition to an "Overbooked" notification once the limit of pets in that Time Block has been exceeded
- When using the “per Pet Sitter” choice the system will create an “Overbooked” notification once they have exceeded the limit of pets in that Time Block for any day (this is different from the typical Overbooked notifications that instead use the Expected Length of each visit compared to the total length of the Time Block)
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Amy Sparrow
Not useful for "by the pet" vs "by the visit". I use blocks and sitters can move around visits (like cat visits) throughout the day to help their schedule when necessary. But once their schedule is full to a number of visits, they are maxed, no matter how many pets there are. Could be one pet in each house, still wouldn't make a difference.
Marissa Casido
I have a few walkers who can only do 2 or 3 walks per day max across all time blocks. Can this limit the walks that can be assigned per day or only per time block. This would be so helpful as there isn't a way to put this in availability.
Steve Bambace
Why aren't you given the option for number of visits, not pets?
What do time blocks have to do with number of pets?
All of our visits are based on time, not the number of pets.
We have more sitters that say they only want one visit per time block, not number of pets. Is there any way to add number of visits?
Adam Smith
Steve Bambace: The primary purpose of this was originally for something like boarding, where # of pets matters more than # of visits.
How is it that the existing functionality (not this feature) doesn't solve the # of visits problem? Or do the sitters want less visits than actually fits in the time block?
Steve Bambace
Adam Smith Thanks for the response! Well, the current unavailability function, as you know, doesn't work within specific time blocks. Example: If our time blocks are 2 hours and a sitter blocks off 1 hour of time within that block, PPC doesn't trigger overbooking. You tried fixing it last year, but no luck :(.
We have quite a few sitters that are only available for half a time block or only want one visit in a particular time block, so this would be very helpful.
Melissa Hall
I don't see this option. Am I looking in the right place?
Adam Smith
Melissa Hall: This is still in testing.
Adam Smith
marked this post as
in progress
Shannon Centola
If a client has multiple pets in the house is that counted to the total pets? Can this be used as number of visits/walks a pet sitter can do in a timeblock?
Adam Smith
Shannon Centola: It should only count the pets that are selected for the visits. If you're basing that number on number of pets walked, yes.
Shannon Centola
Adam Smith is it possible in the future to limit how many walks/visits a pet sitter or dog walker can do in a timeblock? This would be a very useful feature. Thanks
Adam Smith
Shannon Centola: A hard limit? We already have a soft limit to a degree with the Overbooked notifications.
Shannon Centola
Adam SmithYes a hard limit would be great. For example some sitters can only do 2 morning visits because of their other job. Or other sitters can only do 3 middays because of their class schedule.
J
Jakob Senneville
Adam Smith - Is this in beta or live? I do not see it on our end
Adam Smith
Jakob Senneville: Beta
Melanie Haynes
Can you do this for per service in a day? Like # walks, # boarding, #drop ins etc
Adam Smith
Melanie Haynes: It is per Time Block per day