Invoice reminder emails
H
Hillary Rich
Right now when we send the same invoice to a client more than once, the duplicates sent after sending the initial invoice are sent as a reminder to pay email that we can not control. As there are other reasons to send duplicate invoices, other than payment reminders, I would like the ability to either revise the text of the reminder email, and/or subject line, or have it eliminated altogether in favor of using our own canned messages.
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Adam Smith
If you wanted to send the same email as what was originally sent and not a "reminder" email, you can use the
Resend
action in the Email Log (the Emails tab of the profile).H
Hillary Rich
Adam Smith yes, I know. Thanks. What I’m asking for the ability to resend invoices with any email I choose to write at the time or use any of my canned messages without the automated system invoice reminder email being triggered.