PetIQ
complete
Adam Smith
PetIQ is an AI-generated summary for Pet Profiles. It can be seen on the Summary tab of Client Profiles, where it appears at the top of each pet (it is not seen on the Pet Profiles page). Important details:
- This is not intended to be a replacement for reading through Pet Profiles, but it should provide a great introduction (or refresher) while also pointing out the most important details, especially when you have a client who has shared extensive information.
- Because Sitters and Managers can see different Pet Profile fields, a different summary is created for each (summaries are based only on data someone can already see).
- Summaries are regenerated every time a Pet Profile has been updated.
- In order to create an AI summary, we need to share your pet data with OpenAI. If you do not like this or do not want to use this feature for any other reason, it can be turned off under Site Options > Additional.
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Julie Gonzalez
I just noticed my Petiq has disappeared. I open a client profile and on the summary page of that client and don’t see anything.
Alicia Hodges
Love this!!
Nicole Wilson
Should it be toggled to On or Off under Site Options?
Adam Smith
Nicole Wilson: No, this is not something you need to enable—it is enabled by default. The only time you wouldn’t see it is if the pet profile contains very little information, as we do not generate a Pet IQ in those cases.
If you’re still having trouble with it generating, submit a ticket with the specific client, and we’ll take a look. Note that you do currently have it turned off.
Nicole Wilson
Adam SmithI turned it on and still couldn't generate a summary (I had turned it off and on multiple times before writing here trying to get it to work). Tried Sadie McNaughton since her profile has a lot of info. Also, the gift icon disappears when I edit a profile.
Adam Smith
Nicole Wilson: I see a PetIQ for those pets. Note that you need to be in Profile view of the client's profile (not on the Pet Profiles page).
The gift icon works like the Dashboard Message in that it only appears on the Dashboard or immediately after you login.
Nicole Wilson
Okay, got it. It's basically a summary of the pet's personality, not really a care summary like I thought it would be.
Melanie Haynes
Is this available on the app or just desktop?
Adam Smith
Melanie Haynes: Both
Melanie Haynes
Adam Smith its not on mine. I even uninstalled and reinstalled the app. Is it doing a staggered roll out?
Adam Smith
Melanie Haynes: Make sure you're on the Summary tab of the client's profile. You won't see it on the Pet Profiles page. Submit a ticket with an example client if you still can't see it.
Melanie Haynes
Adam Smith OK, thank you. I did finally find it the odd placement on the client profile and not pet profile. But the gift icon is not showing. Is that important? If so I'll submit a ticket
Adam Smith
Melanie Haynes: The gift icon works like the Dashboard Message in that it only appears on the Dashboard or immediately after you login.
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Julie Gonzalez
I am loving this feature and is going to be so helpful going forward.
Adam Smith
complete
Shannon Centola
I really like this feature and it works even better when you have a better pet profile checklist. This feature really helps the office quickly learn about the pets behaviors before assigning a new sitter.
Adam Smith
in progress