Trip Alert Cancellation
TARA GEISEL
I have had clients cancel a trip, but not the requested service. There is no notification on the dashboard, so I often don't realize it until the day of service which presents a problem. Can I please request a notification on the dashboard when a Trip is canceled but its visits are still scheduled? Can the client receive an alert that services attached to the trip must be cancelled?
Log In
Nicole Wilson
AS it stands, there's a small message showing on there that canceling/updating trips doesn't cancel or update their requests. It still gets missed more often than not and it leaves me having to reach out to them. I had trips turned off before this change but I have to say, it's made zero difference. I'd like to see a big pop up that can't be missed.