Coming Next Week and Available Now in PPC Labs

Next week, three established PPC Labs features become available to everyone. An even larger set of new and expanded features is available in PPC Labs now.

Automations, Responses, and Personalize

— Together, they help businesses automate client communication, reuse common responses, and personalize messages using information already stored in Precise Petcare.

Profile Change Tracking: My Schedule Indicators

— My Schedule can indicate when a client has recently changed important profile information, making those updates easier for staff to notice before a visit.

Needs Key Icon on My Schedule

— A key icon on My Schedule identifies visits where the client has indicated that staff need a key.

Client Onboarding & Information Experience

— The new Client Onboarding & Information Experience guides clients through Profile, Pet, Form, and Billing sections. Clearer completion indicators show what remains unfinished, progress is saved automatically, and clients can easily return to complete missing information.

Auto Invoicing: Clearer Settings and Updated Grouped Visit Handling

— Auto Invoicing settings use clearer terminology, including Invoice by Status and Every Other Day. Grouped visits are evaluated separately, so one group that is not ready no longer prevents the client’s other eligible visits from being invoiced. This also resolves an issue that could prevent Every Single Day visits from ever being invoiced.

Password Reset Links and Password Visibility

— Businesses can use password reset links that allow clients and staff to choose a new password themselves. Password fields also include an option to temporarily display the entered password, making it easier to identify typing mistakes.

— A new Automation Analytics dashboard is available as part of Client Insights + Lifecycle Automations. Businesses can measure:

Reports include selectable date ranges, charts, sorting, and links to the underlying email and client information. Call-to-action click tracking begins with this release.

Expanded Effective Date Pricing and Pay

— Remember Effective Date Changes now supports more types of pricing and compensation changes, including:

Future changes remain scheduled until their Effective Date, and visits are calculated using the rates that apply to their service date.

Precise Petcare also offers branded mobile apps featuring your business’s name, icon, colors, and App Store and Google Play presence. Contact us about a branded app.